Getting Help

If you need help with either our audio or web conferencing services, please review the frequently asked questions (FAQs) first. If you are still having trouble, please contact customer support at:

Email: support@executiveconferencing.com

Online Customer Care Center

To access information about your account, such as previous usage and invoices, click on the login button below. You will need your Moderator and Participant code to login.

From within the Customer Care Center you can:

• Get a copy of your invoices to back up the charges on your credit card
• Update your credit card information due to an address change, expired card or declined card
• Change the password on your conference account
• Get a detailed usage report that documents the charges associated with your monthly invoices
• See the callers and minutes incurred for calls you just made or for which you haven't yet been billed

Conference Scheduler

To access the Conference Scheduler tool, click on the login button below. You will need your Moderator and Participant codes to login.

From within the Conference Scheduler you can:

• Schedule and keep track of all of your audio and web conferences
• Automatically send email invitations with all of the conference details to your conference participants
• Maintain an address book of participants you frequently invite to conferences
• Automatically send reminders to your conference participants
• Keep track of how many participants have responded that they will attend your conferences